We can now accept payments over the phone using our Streamline terminal. We accept all UK debit cards together with Visa, Mastercard and American Express.

 

We ask customers to place their order online as usual and then during the check out process they can elect to pay over the phone. This is the most efficient way to process a telephone paid order. By processing your order online yourself you are guaranteed to find the items in stock as our shop does not display products that are out of stock.

 

Once you confirm your order the stock you have selected is then ring-fenced for you so that no-one else can buy it and you will receive an e-mail with payment instructions in it. You then simply give us a call and we take payment over the phone.

 

The number to call is 01264 357927 and our normal hours of operation are 9:30 am to 3pm Monday to Friday and 9:30am to 1pm Saturdays.

 

When you call with your card details they are entered directly into the payment terminal and we don't write them down or record them anywhere in line with current card company guidelines.